RETURNS POLICY
Any goods returned which are not included in the Company’s catalogue and have been obtained by the Company at the request of the Buyer will only be refunded in the absolute discretion of the Company.
In respect of any Goods returned where Orders are placed via email, phone or online which have been cancelled within 14 days of receiving Goods, the Company will refund the price of the Goods in full by way of an account credit note.
Where an order has been cancelled within 28 days of receiving the Goods, the Company will examine the returned Goods within a reasonable time. Where Goods are found to be defective the Company will refund the price of the Goods in full by way of an account credit note.
Where Goods returned are found not to be defective, the Company reserves the right to deduct a re-stocking charge of 20% of the Price of the Goods from any refund to the Buyer.
All Goods must be returned unused, in their original packaging and in a re-saleable condition (to be determined in the Company’s absolute discretion) and that the Buyer will be responsible for the costs of returning the Goods to the Company, costs of delivery to the Buyer (if any) will not be refunded.
In respect of any Goods returned where Orders are placed via email, phone or online which have been cancelled within 14 days of receiving Goods, the Company will refund the price of the Goods in full by way of an account credit note.
Where an order has been cancelled within 28 days of receiving the Goods, the Company will examine the returned Goods within a reasonable time. Where Goods are found to be defective the Company will refund the price of the Goods in full by way of an account credit note.
Where Goods returned are found not to be defective, the Company reserves the right to deduct a re-stocking charge of 20% of the Price of the Goods from any refund to the Buyer.
All Goods must be returned unused, in their original packaging and in a re-saleable condition (to be determined in the Company’s absolute discretion) and that the Buyer will be responsible for the costs of returning the Goods to the Company, costs of delivery to the Buyer (if any) will not be refunded.
